Affari

What does it mean to be a Good Neighbor?

April 8, 2017
Drew Webb

Whether you live in an apartment, condo, suburban neighborhood or a flat of some sort, nobody likes having bad neighbors. Our hosting platform is built like a neighborhood. And like in the real world, we also hate bad neighbors on our hosting platform. As such we work hard to make sure the neighborhood (our servers) are safe, orderly and that everyone is good for the neighborhood. Before we get too technical there’s a few things we feel like we should explain that will help understand our policies better:

Shared Hosting

Affari Host is a shared hosting platform. What does that mean? Simply that each server has a finite amount of resources available to it. Because of this fact, we don’t promise unlimited storage or unlimited bandwidth. We simply place a defined hard limit number of accounts on a single server. Each of those accounts then shares the server’s resources with the others on that server. We call those other accounts “neighbors.” We do this because we know that behind each website are real people doing real things with real and great ideas!

What is a bad neighbor?

A bad neighbor is an account that is continually trying to hog the server’s resources and not sharing well with the other account holders. We allow each Discovery account to “burst” up to 1GB of RAM usage and each Endeavor to burst up to 3GB of RAM usage. It’s quite rare that most common small web applications will need to push these limits. If a script or application is using this amount of RAM on a continual basis it is either one of two possible reasons, 1) the script is poorly written and should be fixed, 2) the script is far too intensive for a shared environment and should be transitioned to a VPS or Dedicated type account at another provider. That said, our team is always happy to take a look at your site’s application and see if there are any suggestions or optimizations that we can help you with to bring resource usage.

You’re probably wondering how using these resource limits makes you a bad neighbor. As we mentioned earlier, each server has a finite amount of resources available. As such continually pushing the limits makes the server slow down for other users. We run daily audits and will notify you if your account is creating issues for your neighbors. We’ll do our best to help you resolve the issue, if no resolution can be reached we will make a custom recommendation or kindly ask you to find another hosting provider who will better meet your needs.

What does a good neighbor look like?

A good neighbor keeps their lawn mowed and is friendly to the neighborhood around them. In our world that looks like a well maintained website. If your site is built on a CMS or other Platform like WordPress, Joomla, Magento or another popular one, it means you’re keeping your version of the software up to date and your plugins up to date. It also may look like taking advantage of caching. But ultimately you’re doing your best to keep your site secure, fast and optimized. If you do that, 99.99% chance you’ll never even have to worry about our neighborhood policy.

What if…

To all the other concerns, our team is happy to help and answer your questions! That’s what we’re here for! Drop us a line at

support@affari.co

Thanks for doing your part to keep the neighborhood safe and clean!

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